Privacy Policy
Effective Date: May, 2026
At OLAD EXPRESS LLC we are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website (oladexpress.net), place an order, or interact with our services. By accessing or using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect only the information necessary to operate our business, fulfill orders, and provide customer support.
Information You Provide Directly
- Full name
- Phone number
- Email address
- Delivery address (street, city, state, ZIP code)
- Order details (products, quantities, delivery instructions)
- Payment information (processed securely through third-party providers; we do not store full card details)
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including: Device and browser type, IP address, Pages visited and time spent on the website, and Website usage patterns.
This information is collected through cookies and basic analytics tools. For more information, please review our Cookie Policy.
2. How We Use Your Information
We use your information strictly for legitimate business purposes, including:
- Processing and fulfilling orders
- Scheduling and completing deliveries
- Communicating order updates, confirmations, and support responses
- Providing customer service
- Improving our website, services, and user experience
- Preventing fraud, abuse, or unauthorized activity
- Maintaining security and operational integrity
We do not sell, rent, or trade your personal information to third parties for marketing or advertising purposes.
3. Sharing of Information
We may share your information only when necessary to operate our business:
- Payment processors (to securely complete transactions)
- Service providers (only when required to fulfill orders or operate services)
- Legal authorities (when required by law, regulation, or legal process)
All third parties are expected to handle your information securely and in accordance with applicable privacy laws.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
- Secure encrypted transactions (SSL technology)
- Limited access to sensitive information
- Monitoring for potential security vulnerabilities
However, no system is completely secure. While we strive to protect your data, we cannot guarantee absolute security of information transmitted over the internet.
5. Data Retention
We retain personal information only as long as necessary to:
- Complete transactions
- Provide customer support
- Maintain business records
- Comply with legal and regulatory obligations
When information is no longer required, it is securely deleted or anonymized where appropriate.
6. Your Rights and Choices
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where applicable
- Control cookie usage through your browser settings
To make a request, please contact us using the information below.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve performance, functionality, and user experience.
- You can manage or disable cookies through your browser settings. However, doing so may affect certain website features.
For more details, please review our Cookie Policy.
8. Third-Party Services and Links
Our website may include links to third-party services, including payment processors or external platforms. We are not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review their privacy policies separately.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
10. Limitation of Liability
To the fullest extent permitted by law, OLAD EXPRESS LLC shall not be liable for any indirect, incidental, or consequential damages resulting from unauthorized access to or use of your personal information.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective immediately upon posting on our website, unless otherwise stated. Continued use of our website or services constitutes acceptance of any updates.
12. Contact Information
If you have any questions regarding this Privacy Policy or your personal data, please contact us: OLAD EXPRESS LLC, Phone / Text: 971-266-0999, Email: oladexpressllc@gmail.com, Website: oladexpress.net, Service Area: Portland Metro Area, Oregon
Thank you for trusting OLAD EXPRESS LLC. We are committed to protecting your privacy and providing a secure, reliable service.