Terms of Service
Effective Date: May, 2025
Welcome to OLAD EXPRESS LLC Company. These Terms of Service (“Terms”) govern your use of our website, products, and delivery services. By accessing our website, placing an order, or using our services, you agree to comply with and be bound by these Terms.
1. BUSINESS INFORMATION
OLAD EXPRESS LLC
Phone: 971-266-0999
Email: oladexpressllc@gmail.com
Website: oladexpress.net
Business Type: Delivery-Only Janitorial Supply Company
Service Area: Portland Metro Area and surrounding communities.
OLAD EXPRESS LLC does not operate a public retail storefront. Products are available through online ordering, phone orders, text orders, and delivery services.
2. ACCEPTANCE OF TERMS
By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.
If you do not agree with these Terms, please do not use our website or services.
3. ELIGIBILITY
You must be at least 18 years old or have legal authority to enter into binding agreements to place orders through our website or services.
4. PRODUCTS AND SERVICES
OLAD EXPRESS LLC offers janitorial supplies, cleaning products, paper products, safety supplies, and related items.
Product descriptions, pricing, availability, and specifications are subject to change without notice.
We make reasonable efforts to accurately display products and information; however, we do not guarantee that all descriptions, images, colors, packaging, or specifications will be completely error-free.
5. ORDER ACCEPTANCE
Submission of an order does not guarantee acceptance.
We reserve the right to:
-
Refuse any order
-
Limit quantities purchased
-
Cancel orders
-
Correct pricing errors
-
Refuse service when fraud or abuse is suspected
If an order is canceled after payment has been received, a refund will be issued for the canceled item(s).
6. PRICING AND PAYMENTS
All prices are listed in U.S. Dollars (USD).
Accepted payment methods may include:
-
Credit cards
-
Debit cards
-
Online payments
-
Tap to Pay
-
Cash upon delivery (when available)
Payment must be completed before or at the time of delivery unless otherwise agreed.
We reserve the right to change prices at any time without prior notice.
7. PRODUCT AVAILABILITY
Product inventory may change without notice.
If a product becomes unavailable after an order is placed, we may:
-
Offer a substitute item
-
Contact the customer for approval
-
Remove the item from the order
-
Issue a refund
8. DELIVERY SERVICES
Delivery services are provided within our designated service areas.
Delivery times are estimates only and are not guaranteed.
Delays may occur due to:
-
Weather conditions
-
Traffic
-
Road closures
-
Supplier delays
-
Vehicle issues
-
High order volume
-
Events outside our reasonable control
Customers are responsible for providing accurate delivery information.
Additional information regarding delivery services can be found in our Shipping & Delivery Policy.
9. CUSTOMER RESPONSIBILITIES
Customers agree to provide:
-
Accurate contact information
-
Accurate delivery addresses
-
Apartment or suite numbers when applicable
-
Safe and accessible delivery locations
OLAD EXPRESS LLC is not responsible for delays, failed deliveries, or additional costs resulting from incorrect information provided by customers.
10. RETURNS AND REFUNDS
Returns and refunds are governed by our separate Returns & Refund Policy.
Customers should review that policy before making purchases.
11. PROHIBITED USES
You may not use our website or services to:
-
Violate any law or regulation
-
Commit fraud
-
Interfere with website operations
-
Attempt unauthorized access to systems
-
Upload malicious software
-
Misrepresent your identity
-
Infringe upon intellectual property rights
Violation of these Terms may result in suspension or termination of access to our services.
12. INTELLECTUAL PROPERTY
All website content, including:
-
Logos
-
Graphics
-
Product listings
-
Images
-
Text
-
Design elements
are the property of OLAD EXPRESS LLC or its licensors and are protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without written permission.
13. DISCLAIMER OF WARRANTIES
Our website, products, and services are provided on an “as-is” and “as-available” basis.
To the fullest extent permitted by law, OLAD EXPRESS LLC makes no warranties, express or implied, regarding:
-
Website availability
-
Website accuracy
-
Product suitability
-
Delivery timing
-
Uninterrupted service
14. LIMITATION OF LIABILITY
To the maximum extent permitted by law, OLAD EXPRESS LLC shall not be liable for:
-
Indirect damages
-
Consequential damages
-
Special damages
-
Incidental damages
-
Lost profits
-
Business interruptions
-
Data loss
Our total liability shall not exceed the amount paid for the specific product or service giving rise to the claim.
15. INDEMNIFICATION
Customers agree to defend, indemnify, and hold harmless OLAD EXPRESS LLC, its owners, employees, contractors, and affiliates from claims, damages, liabilities, expenses, and legal fees arising from misuse of our services or violation of these Terms.
16. THIRD-PARTY SERVICES
Our website may contain links to third-party websites, payment providers, or external services.
We are not responsible for the content, practices, or policies of third-party services.
Use of third-party services is at your own risk.
17. FORCE MAJEURE
OLAD EXPRESS LLC shall not be liable for failure or delay in performance resulting from circumstances beyond our reasonable control, including:
-
Natural disasters
-
Severe weather
-
Government actions
-
Labor shortages
-
Supply chain disruptions
-
Utility outages
-
Transportation interruptions
-
Public emergencies
18. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the State of Oregon, without regard to conflict-of-law principles.
19. CHANGES TO THESE TERMS
We reserve the right to update, modify, or replace these Terms at any time.
Updated versions will be posted on our website with a revised effective date.
Continued use of our services after updates constitutes acceptance of the revised Terms.
20. CONTACT INFORMATION
For questions regarding these Terms of Service, please contact:
OLAD EXPRESS LLC
📞 Phone/Text: 971-266-0999
📧 Email: oladexpressllc@gmail.com
🌐 Website: oladexpress.net
Service Area: Portland Metro Area
Thank you for choosing OLAD EXPRESS LLC.